Refund policy

Return and Refund Policy

Last updated: July 28, 2026

At yhcyimhu.shop, we are dedicated to creating a smooth and trustworthy shopping experience for our customers. If your order does not meet your expectations, we provide a simple return and refund process.

Return Eligibility

Customers may request a return within 30 days after receiving their order.

To be accepted, returned items must:

Remain unused and in original condition.
Include original packaging and any included accessories.
Be accompanied by order information or purchase confirmation.

Returns may not be accepted for products that have been used, damaged, modified, or returned without original packaging.

Return Instructions

Before sending any item back, please contact our customer service team:

Email: info@yhcyimhu.shop

Please include your order number, product details, and the reason for your return request. Our team will provide further guidance after reviewing your request.

Customers are responsible for return shipping charges unless the item received is defective, damaged, or incorrect.

Refund Processing

After we receive and inspect your returned item, we will notify you of the refund result.

If approved, refunds will be issued to the original payment method within 5-10 business days. The processing time may vary depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 days of delivery.

We will evaluate the issue and work with you to provide a suitable resolution.

Order Cancellation

Cancellation requests must be submitted within 24 hours after order placement. Once an order has started processing, cancellation may no longer be possible.